Claims

For accidents resulting in death or serious injury, follow the steps below to ensure your claim is submitted and processed as smoothly as possible.

To ensure timely processing of your Critical Illness claim, please follow the steps below.

For timely dental claim reimbursement, follow the submission process through Canada Life, either online or by mail.

For timely processing of Short Term Disability (STD) claims, follow the guidelines below to ensure your benefits are processed correctly.

Use your Canada Life benefits card for pay-direct claims, or submit online through My Canada Life at Work for faster payment.

For timely reimbursement of your Healthcare Spending Account (HCSA) claims, submit eligible expenses to Canada Life online or by mail.

In the event of a member’s passing, here’s how to file a claim for both basic and optional life insurance coverage, ensuring a smooth process during a difficult time.

For timely processing of your paramedical services claim, follow the submission guidelines below to ensure reimbursement.

To ensure timely reimbursement for drug and alcohol rehabilitation services, follow these outlined submission steps.

For claims related to global medical assistance or out-of-country care, follow the steps below to ensure timely processing.

Submit your vision claims online or by mail through My Canada Life at Work for timely reimbursement.