HCSA Claims - Active Plan
For timely reimbursement of your Healthcare Spending Account (HCSA) claims, submit eligible expenses to Canada Life online or by mail.
Healthcare Spending Account (HCSA) Claims
The Healthcare Spending Account (HCSA) allows Active Plan members to claim eligible medical and dental expenses that are not fully covered under the main benefits plan. The HCSA offers flexibility to help offset out-of-pocket healthcare costs.
How to Make an HCSA Claim
1. Gather Required Documentation
Collect receipts or invoices for eligible expenses. Documentation should include:
Provider’s name and credentials
Description of the service or product
Date of service or purchase
Amount paid and proof of payment
2. Complete Your Claim
HCSA claims are submitted through Canada Life.
When submitting a claim, ensure you:
Include your member details
Clearly describe the expense
Enter the amount being claimed
Select the HCSAÂ option when submitting the claim
3. Submit the Claim
Option 1: Online Submission
Log in to My Canada Life at Work
Select the HCSAÂ option in the claims section
Upload scanned copies of your receipts and submit the claim
Option 2: Mail Submission
Attach your receipts to the completed Canada Life claim form
Mail the form and receipts to the address listed on the form
Submission Deadline
HCSA claims must be submitted within 90 days following the end of the plan year.Claims submitted after this deadline will not be processed.
Payment of Claims
Approved claims are processed by Canada Life
Payments are issued by direct deposit for online submissions or by cheque for mailed claims
Reimbursement is limited to the available balance in your HCSA at the time the claim is processed