Updating Your Contact Information Seamlessly
Q: What should Tom do if he moves or changes his email address?
A: Tom should update his contact information through the AGA Benefit Solutions Member Portal and also inform the union office. This helps ensure he continues to receive important updates about his coverage—whether he’s on the Active Plan or the 60+ Plan.
After years in the same neighborhood, Tom and his family decided to move to a new house. As they unpacked boxes in their new home, Tom remembered the importance of keeping his benefits information up to date.
He logged into the AGA Benefit Solutions Member Portal and navigated to the personal details section. There, he updated his address to ensure he would continue receiving important notices and updates about his Active plan.
Tom also contacted the union office to update his address—something he knew was important for all members, including those on the 60+ Plan.
To double-check, he called AGA Benefit Solutions directly to confirm the update had been processed.
With his updated address now on file with both AGA and the union, Tom felt reassured he wouldn’t miss any critical communication about his coverage. For Tom, this simple step was an essential part of staying connected to the support system he and his family rely on.