Transitioning to Long-term Disability with Confidence
Q: How does Tom’s transition from short-term to long-term disability work?
A: No new application is needed—Tom’s Canada Life Case Manager continues managing his claim seamlessly.
After several months of being off work due to his back injury, Tom’s Short-term Disability benefits are about to expire. His recovery has been slow, and his doctor informs him that he’ll need more time to heal fully. Thankfully, Tom’s Case Manager at Canada Life contacts him well before his short-term benefits run out, explaining that the transition to Long-term Disability (LTD) will be seamless—no additional application required.
The Case Manager tells Tom that the same claim will continue under the LTD program and that Tom will be notified if any additional medical documentation is needed. Tom feels relieved, knowing that he doesn’t have to navigate more paperwork in the midst of his recovery. With the continued support of his case manager, Tom can now focus entirely on his health, reassured that his financial stability is secure for the long haul.