Timely Claim Submission for Quick Reimbursement
Q: What are the deadlines for submitting health and dental claims under the 60+ Plan?
A: Under the 60+ Plan, members have 12 months from the date of service to submit online claims, and up to 18 months if submitting by mail using a paper claim form.
Tom’s friend, Robert, had recently received some dental work and wanted to be sure he didn’t miss the deadline to submit his claim under the 60+ Plan. Unsure of the timeline, he turned to Tom for guidance.
Robert learned that under the 60+ Plan, members have up to 12 months from the date of service to submit online claims through My Canada Life at Work or the Canada Life mobile app. If submitting a paper claim by mail, the deadline extends to 18 months from the date of treatment.
To avoid delays, Tom encouraged Robert to submit his claim sooner rather than later—helping ensure faster processing and reimbursement.
With this clear timeline in mind, Robert felt more in control of his health expenses. For Tom, it was a helpful reminder that staying organized and acting early can make a big difference when using your benefits.