Timeline for Filing Dental Claims
Q: What are the maximum claim periods for dental expenses?
A: For dental expenses, claims must be submitted within 12 months from the date of treatment if filed online, or within 18 months if submitted by mail.
Tom was on set one day when his colleague, Jenna, brought up a recent dental procedure she’d had, worried she might miss the deadline to file her claim. Tom, who had helped many members understand the timing of their benefits, offered to walk her through the process.
“Don’t worry,” Tom assured her. “For dental expenses, the Benefits of Film plan gives us a full 12 months from the date of treatment to submit a claim online through Canada Life. If you’re mailing it in, you have up to 18 months.” Seeing the relief in Jenna’s face, he added, “Just make sure to keep track of your receipts and any documents from the dentist, so you have everything ready when you file.”
Jenna thanked him, feeling more at ease. She had thought she needed to file much sooner, but Tom’s clear explanation helped her realize that the Benefits of Film plan allowed a generous window. Tom had learned over the years that helping others understand these details made their lives easier, and he was glad to share his knowledge, ensuring members like Jenna could take full advantage of their benefits without stress.