Paramedical Services Claims
For timely processing of your paramedical services claim, follow the submission guidelines below to ensure reimbursement.
Paramedical Services Claims
The Paramedical Services benefit under the Active and 60+ Plans provides coverage for a range of services offered by licensed practitioners. These services address various physical and mental health needs, ensuring members and their dependents receive holistic care.
How to Make a Paramedical Services Claim
1. Gather Required Documentation
Collect all necessary receipts from the licensed practitioner, ensuring they include:
Practitioner’s name, credentials, and registration number.
Description of the service provided.
Date of the service.
Total cost and proof of payment.
2. Complete the Healthcare Expenses Statement
Download the Healthcare Expenses Statement from www.benefitsoffilm.com or request it from the Benefits Office.
Fill in the required details, including:
Member information.
Service details.
Plan number and member ID.
3. Submit the Claim
Option 1: Online Submission
Log into the My Canada Life at Work portal.
Select the “Paramedical Services” option in the claims section.
Upload scanned copies of your receipts and complete the form online.
Option 2: Mail Submission
Attach the completed Healthcare Expenses Statement with the original receipts.
Mail them to Canada Life at the address provided on the form.
Deadlines
Submit claims within 12 months of the date the service was provided.
Late submissions may require an explanation and are subject to approval.
Reimbursement
Reimbursement Rate:
The percentage of costs covered varies by service type (e.g., 80% for most services).
Direct Deposit:
Payments are deposited directly into your bank account for online submissions.
Cheque Payment:
For mailed claims, reimbursement is sent by cheque to your mailing address.
Key Tips for Filing Paramedical Claims
Check Coverage Limits:
Verify the maximum annual coverage amount for each service type before scheduling appointments.
Ensure Practitioner Eligibility:
Confirm the practitioner is licensed and recognized by the plan.
Coordinate Benefits:
If you have additional coverage (e.g., through a spouse’s plan), claim with the primary plan first and then with your plan for any remaining balance.
Additional Support
Contact the Benefits Office or Canada Life for assistance with claims or questions about eligible services.
Refer to the plan booklet for a full list of covered services and exclusions.