HCSA Claims
For timely reimbursement of your Healthcare Spending Account (HCSA) claims, follow the submission process through Canada Life, either online or by mail.
Healthcare Spending Account (HCSA) Claims
The Healthcare Spending Account (HCSA) allows members to claim reimbursement for eligible medical and dental expenses not fully covered under the main benefits plan. This account offers flexibility for out-of-pocket healthcare costs for the Active Plan members.
How to Make a Claim
1. Gather Required Documentation
Collect all necessary receipts and invoices, ensuring they include:
Provider’s name and credentials.
Description of the service or product purchased.
Date of service or purchase.
Amount paid and proof of payment.
2. Complete the Claim Form
Use the Canada Life Healthcare Expenses Statement, available through the My Canada Life at Work portal or your benefits office.
Fill in the required sections, including:
Member details.
Description of the expense.
Amount claimed.
Note: Remember to check off the HCSA box.
3. Submit the Claim
Option 1: Online Submission
Log into the My Canada Life at Work portal.
Select the “HCSA” option in the claims section.
Upload scanned copies of your receipts and complete the digital submission form.
Option 2: Mail Submission
Attach your receipts to the completed Canada Life Healthcare Expenses Statement.
Mail the form and receipts to the address provided on the form.
Deadlines
Submit claims within 90 days of the plan’s year end (before October 1).
Reimbursement
Claims are processed by Canada Life, and reimbursements are made directly to your bank account (for online claims) or via cheque (for mailed claims).
Reimbursement amounts depend on the remaining balance in your HCSA account at the time of the claim.